001
A nightly reconciliation that had grown to nine hours
Finance could not close the day until a batch job finished. It had been finishing later every quarter for two years, and had started colliding with the morning load.
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Client names are withheld by agreement; everything else is as it happened, including the numbers we are less proud of. Each entry records the situation, what we found when we looked, and where it ended up.
3 entries · 2025–2026
002
Fourteen spreadsheets, four definitions of revenue
Four departments each reported monthly revenue. No two figures agreed, and each department could defend its own. The disagreement was real, not a bug.
003
The replatform we recommended against
A retailer had budgeted a full platform rebuild. We were asked to validate the plan. We advised against it and scoped the smaller fix instead.